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KIA100, Konflikthantering i arbetslivet, 7,5 hp

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Litteratur

Bradley, G. L., & Campbell, A. C. (2016). Managing difficult workplace conversations: Goals, strategies, and outcomes. International Journal of Business Communication, 53(4), 443-464

Böhm, R., Rusch, H., & Baron, J. (2020). The psychology of intergroup conflict: A review of theories and measures. Journal of Economic Behavior & Organization, 178, 947-962

Einarsen, S., Skogstad, A., Rørvik, E., Lande, Å. B., & Nielsen, M. B. (2018). Climate for conflict management, exposure to workplace bullying and work engagement: a moderated mediation analysis. The International Journal of Human Resource Management, 29(3), 549-570

Jordan, T. (2020). Konflikthantering i arbetslivet : förstå, hantera, förebygg. Gleerups

McKenzie, D. M. (2015). The role of mediation in resolving workplace relationship conflict. . International journal of law and psychiatry, 39, 52-59

Kompletterande material

Ytterligare litteratur kan tillkomma om max. 300 sidor.